The SOC services we offer:
To complement our cyber security products, our Security Operations Center also offers security services. Experienced security analysts consistently watch out for any threats and respond swiftly to incidents. And they do so 24/7.
- Remote monitoring of whole networks or subnetworks
- Verification of alarms in the network management system
- Information about the services affected
- Launching troubleshooting procedures based on defined steps
- Coordination and managing steps with the customer’s on-call service team
- Service level agreements (SLAs) – monitoring and escalation management
- Verification that no alarms are being triggered
- Feedback to the customer once malfunction has been put right
- Monitoring of the steps planned