{"id":26892,"date":"2024-11-11T10:45:34","date_gmt":"2024-11-11T09:45:34","guid":{"rendered":"https:\/\/www.syserso.com\/?page_id=26892"},"modified":"2025-07-24T13:26:23","modified_gmt":"2025-07-24T11:26:23","slug":"on-site-services","status":"publish","type":"page","link":"https:\/\/www.syserso.com\/en\/services\/on-site-services\/","title":{"rendered":"On-site services"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"26892\" class=\"elementor elementor-26892 elementor-26891\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7597be92 e-flex e-con-boxed e-con e-parent\" data-id=\"7597be92\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-402eba92 e-con-full e-flex e-con e-child\" data-id=\"402eba92\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-458ee9bd elementor-widget elementor-widget-heading\" data-id=\"458ee9bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">On-site services<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7fbe8861 e-flex e-con-boxed e-con e-parent\" data-id=\"7fbe8861\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-eaab91f e-con-full e-flex e-con e-child\" data-id=\"eaab91f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e464b8f elementor-widget elementor-widget-spacer\" data-id=\"6e464b8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71b42f61 elementor-widget elementor-widget-heading\" data-id=\"71b42f61\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Why choose on-site services from Syserso Networks?<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-47148db5 e-con-full e-flex e-con e-child\" data-id=\"47148db5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-690860b5 elementor-widget elementor-widget-text-editor\" data-id=\"690860b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<strong>24\/7 FLM (First Line Maintenance)<\/strong>\n<ul>\n  <li>The 24\/7 FLM on-call service is available 7 days a week, 24 hours a day, in order to quickly implement necessary on-site operations.<\/li>\n  <li>Upon request, a service technician arrives at the respective location and carries out the previously defined troubleshooting measures \u2013 for example:\n    <ul>\n      <li>Replacement of assemblies<\/li>\n      <li>Resetting systems<\/li>\n      <li>Level measurements<\/li>\n    <\/ul>\n  <\/li>\n<\/ul>\n\n<strong>SLM (Second Line Maintenance) \u2013 for more complex faults<\/strong>\n<ul>\n  <li>The SLM on-call service is an extension of the basic support (hotline and remote diagnosis).<\/li>\n  <li>In the event of deeper technical problems, an experienced technician from Syserso Networks comes directly to the scene of the incident to analyze the fault and completely rectify it \u2013 until the system is ready for operation again.<\/li>\n<\/ul>\n\n<strong>8\/5 SLM on-call duty<\/strong>\n<ul>\n  <li>On-site assignments take place during normal business hours: Monday to Friday, 8:00 a.m. to 5:00 p.m.<\/li>\n<\/ul>\n\n<strong>24\/7 SLM on-call service<\/strong>\n<ul>\n  <li>Technicians are available around the clock, 7 days a week, for on-site assignments.<\/li>\n<\/ul>\n\n<strong>Summary of 24\/7 FLM on-call duty<\/strong>\n<ul>\n  <li>Round-the-clock availability, 7 days a week<\/li>\n  <li>Fast on-site operations for fault clearance<\/li>\n  <li>Typical activities:\n    <ul>\n      <li>Replacement of assemblies<\/li>\n      <li>Resetting the system<\/li>\n      <li>Level measurements<\/li>\n    <\/ul>\n  <\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-428900f3 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"428900f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6de93a9 e-flex e-con-boxed e-con e-parent\" data-id=\"6de93a9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e2b477c elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"e2b477c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<strong>8\/5 SLM (Second Line Maintenance) \u2013 On-call duty<\/strong>\n<ul>\n  <li>Expansion of basic support (hotline and remote diagnosis)<\/li>\n  <li>On-site problem analysis and elimination within regular working hours<\/li>\n  <li>Processing until complete troubleshooting<\/li>\n<\/ul>\n\n<strong>24\/7 SLM (Second Line Maintenance) \u2013 on-call duty<\/strong>\n<ul>\n  <li>Round-the-clock service, 7 days a week<\/li>\n  <li>Expansion of hotline and remote diagnosis through on-site interventions in the event of complex faults<\/li>\n  <li>Comprehensive problem analysis and troubleshooting by experienced technicians<\/li>\n  <li>Processing until full operational readiness is restored<\/li>\n<\/ul>\n\n<strong>Your benefits<\/strong>\n<ul>\n  <li>Fast response in the event of a fault \u2013 even outside business hours<\/li>\n  <li>Qualified technicians with in-depth system know-how<\/li>\n  <li>Complete on-site problem resolution \u2013 no time limit<\/li>\n  <li>Flexible service-level models\u2014customizable to meet your needs<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c3079dc elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"c3079dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"683\" height=\"1024\" src=\"https:\/\/www.syserso.com\/wp-content\/uploads\/2025\/07\/VorOrtProduktseite-683x1024.png\" class=\"attachment-large size-large wp-image-31085\" alt=\"\" srcset=\"https:\/\/www.syserso.com\/wp-content\/uploads\/2025\/07\/VorOrtProduktseite-683x1024.png 683w, https:\/\/www.syserso.com\/wp-content\/uploads\/2025\/07\/VorOrtProduktseite-200x300.png 200w, https:\/\/www.syserso.com\/wp-content\/uploads\/2025\/07\/VorOrtProduktseite-768x1152.png 768w, https:\/\/www.syserso.com\/wp-content\/uploads\/2025\/07\/VorOrtProduktseite.png 1024w\" sizes=\"(max-width: 683px) 100vw, 683px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-73d64218 e-flex e-con-boxed e-con e-parent\" data-id=\"73d64218\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e4e4cda elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"6e4e4cda\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1da94f5 e-flex e-con-boxed e-con e-parent\" data-id=\"1da94f5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1a7d24fa e-con-full e-flex e-con e-child\" data-id=\"1a7d24fa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6dc7f062 elementor-widget elementor-widget-heading\" data-id=\"6dc7f062\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">What support does Syserso Networks provide?<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8251e0f elementor-widget elementor-widget-text-editor\" data-id=\"8251e0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/www.syserso.com\/en\/services\/#dienstleistungen_ubersicht\">Services of Syserso Networks<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2698407a e-con-full e-flex e-con e-child\" data-id=\"2698407a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bad8cef elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"bad8cef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dc3cd43 e-flex e-con-boxed e-con e-parent\" data-id=\"dc3cd43\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-aab733e e-con-full e-flex e-con e-child\" data-id=\"aab733e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2e56ed45 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"2e56ed45\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/www.syserso.com\/en\/contact\/#produktanfrage\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">CONTACT<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>On-site services Why choose on-site services from Syserso Networks? 24\/7 FLM (First Line Maintenance) The 24\/7 FLM on-call service is available 7 days a week, 24 hours a day, in order to quickly implement necessary on-site operations. Upon request, a service technician arrives at the respective location and carries out the previously defined troubleshooting measures [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":13166,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"ocean_post_layout":"full-screen","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"0","ocean_second_sidebar":"0","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"off","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"0","ocean_custom_header_template":"0","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"0","ocean_menu_typo_font_family":"0","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"on","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"off","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"0","footnotes":""},"class_list":["post-26892","page","type-page","status-publish","hentry","entry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.syserso.com\/en\/wp-json\/wp\/v2\/pages\/26892","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.syserso.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.syserso.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.syserso.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.syserso.com\/en\/wp-json\/wp\/v2\/comments?post=26892"}],"version-history":[{"count":0,"href":"https:\/\/www.syserso.com\/en\/wp-json\/wp\/v2\/pages\/26892\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.syserso.com\/en\/wp-json\/wp\/v2\/pages\/13166"}],"wp:attachment":[{"href":"https:\/\/www.syserso.com\/en\/wp-json\/wp\/v2\/media?parent=26892"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}