1. Data privacy at a glance
Data capture on our website
Who is responsible for data capture on this website?
Data processing on this website is carried out by the website operator, whose contact details can be found in this website’s legal notice.
How do we capture your data?
We capture some of your data if you disclose it to us. This could be data you enter in a form. Other data is collected automatically by our IT systems when you visit the website. This is mainly technical data (e.g. about the internet browser, operating system, or the time you visit a page). This data is collected automatically as soon as you visit our website.
What do we use your data for?
Some of the data is captured so that the website works properly. Other data can be used to analyse your behaviour as a user.
What rights do you have to your data?
You have the right to receive information free of charge at any time about the origin, recipients and purpose of the data stored about you. You also have the right to rectification, restriction of processing, or erasure of this data. You can contact us at any time at the address given in the legal notice if you have any more questions about data privacy. Furthermore, you have the right to complain to the supervisory authority concerned.
Analytical and third-party tools
2. General and mandatory information
We would like to point out that online data transmission (e.g. e-mail communications) can present security risks. Complete protection of the data from access by third parties is not possible.
The data controller for this website is:
Syserso Networks GmbH, Ahrensburger Strasse 8, 30659 Hanover, Germany + 49 (0)511 74 01 92-0
The controller is the natural or legal person who alone or jointly with others determines the purposes and means of processing of personal data (e.g. names, e-mail addresses, etc.)
Data protection officer:
Althammer & Kill GmbH &Co. KG, Roscherstrasse 7, 30161 Hanover, Germany Phone +49 (0)511 330603-90 e-mail firstname.lastname@example.org
Revoking consent to data processing
Many data processing operations are only possible if you provide consent. You can revoke consent you have already given at any time. All you need to do is send us an informal message by e-mail. If you withdraw your consent, it does not prejudice the lawfulness of the data processed until that juncture. Right to object to data collection in specific cases and to direct marketing (art. 21 GDPR)
If your personal data is processed for direct-marketing purposes, you have the right to object at any time to the processing of your personal data for marketing of this type; this also applies to profiling if it is related to this type of direct marketing. If you object, your personal data will then no longer be used for direct marketing purposes (objection pursuant to art. 21 (2) GDPR).
Right to lodge a complaint to the supervisory authority concerned
In the event of breaches of the GDPR, data subjects have the right to lodge a complaint to a supervisory authority, in particular in the member state where they usually live, work, or at the place where the alleged breach has taken place. The right to lodge a complaint is without prejudice to other administrative or judicial remedies.
Right to data portability
You have the right to receive data that we process automatically on the basis of your consent, or to execute a contract, forwarded to you or to a third party in a standard, machine-readable format. If you request that the data be transferred directly to another person, this will only be done if technically feasible.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator. You can spot an encrypted connection if the browser’s address bar changes from “http://” to “https://” and by the padlock in your browser bar. If SSL or TLS encryption is enabled, third parties cannot read the data you transmit to us.
Information, restriction of processing, erasure, and rectification
Based on relevant legal provisions, you have the right at any time to information free of charge about your personal data, its origin and recipients, the purpose of the data processing and, if applicable, a right to rectification, restriction of processing or erasure of this data. You can contact us at any time at the address in the legal notice about this and any other issues.
Right to restriction of processing
You have the right to request that processing of your personal data is restricted. If you have any questions about this, you can contact us at the address in the legal notice at any time. You have the right to restrict processing in the following cases:
If you dispute the accuracy of the personal data we have about you, we will usually need time to verify this. While we are looking into this, you have the right to request processing of your personal data be restricted.
If processing of your personal data has taken place/is taking place unlawfully, you can request restriction of data processing instead of erasure.
If we no longer need your personal data, but you require it to exercise, defend or enforce legal claims, you have the right to request restriction of the processing of your personal data instead of erasure.
If you have lodged a complaint pursuant to art. 21 (1) GDPR, our and your interests must be weighed up. If it is not yet clear whose interests are more important, you have the right to demand processing of your personal data be restricted.
If you have restricted processing of your personal data, this data may – apart from being stored – only be processed with your consent or to establish, exercise or defend legal claims or to protect the rights of another natural or legal person or due to a key public interest by the European Union or a member state.
3. Data capture on our website
Server log files
This website’s provider automatically collects and stores information in server log files, which your browser automatically transmits to us. This information is as follows:
The browser type and the referrer URL’s operating system
Host name of the computer accessing the website
Time of the server request
This data is not amalgamated with other data sources.
This data is captured pursuant to art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in presenting and optimising the website in a perfect way, which is why the server log files need to be recorded.
If you send us enquiries via the contact form, these details, including the contact information, will be stored by us to process the enquiry and any potential follow-up questions. We will not forward this data without your consent. Therefore, the data entered in the contact form is only processed following your consent (art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time. All you need to do is send us an informal message by e-mail. Withdrawal of your consent will not prejudice the lawfulness of the data processed until that juncture. We will keep the data you enter in the contact form until you ask us to delete it, withdraw your consent to storing it or the purpose for storing the data no longer applies (e.g. after we have finished processing your enquiry). This is without prejudice to mandatory legal provisions – in particular statutory retention periods.
Registration on this website
You can register on our website to use additional functions. We only use this data so that you can use the offering or service you have registered for. The mandatory information requested during registration must be provided in full. Otherwise we can reject your registration. If any major changes take place, for example in the scope of the offering or should technical changes be required, we will use the e-mail address provided during registration to inform you accordingly. Processing of the data entered during registration is based on your consent (art. 6 para. 1 lit. a GDPR). You can revoke consent you have already given at any time. All you need to do is send us an informal message by e-mail. Withdrawal of your consent will not prejudice the lawfulness of the data processed until that juncture. We will only store the data captured during registration while you are registered on our website. Afterwards, the data will be deleted. This is without prejudice to mandatory retention periods.
Processing of data (customer and contract data)
We collect, process, and use personal data only if required to establish, create, or amend the legal relationship (legacy data). This is done pursuant to art. 6 para. 1 lit. b GDPR, which permits data processing to fulfil a contract or take pre-contractual measures. We capture, process, and use personal data about the use of our website (usage data) only if this is necessary to enable the user to use the service or to charge for it. The customer data captured will be deleted after completion of the order or termination of the business relationship, without prejudice to statutory retention periods. Data transmission when concluding contracts for services and digital content We only transmit personal data to third parties if necessary for contract-processing purposes, for example to the bank that is processing payments. Further transmission of the data will not take place, or only if you have provided your explicit consent. Your data will not be passed on to third parties, for example for advertising purposes, without your explicit consent. The basis for data processing is art. 6 para. 1 lit. b GDPR, which permits processing of data to fulfil a contract or to take pre-contractual measures.
4. Plugins and tools
YouTube with enhanced data protection
Google Web Fonts
This site uses Google Maps via an API. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, US. To use Google Maps functions, you IP needs to be saved. This information is usually transferred to a Google server in the US and stored there. The provider of this site has no influence on the transmission of this data. Google Maps is used to make our online offerings look attractive and so that you can find the places stated on the website more easily. This constitutes a legitimate interest within the meaning of art. 6 para. 1 lit. f GDPR.
This website uses CleverReach to send newsletters. The provider is CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede, Germany. CleverReach is a service that can organise sending and analysing newsletters. The data you enter to subscribe to our newsletters (e.g. your e-mail address) is stored on CleverReach’s servers in Germany or Ireland. By sending our newsletter via CleverReach, we can analyse the behaviour of newsletter recipients. For example, we can see how many people opened the newsletter and how frequently they clicked on links in the newsletter. Conversion tracking can also analyse whether clicking on links in the newsletter led to a certain predefined course of action (e.g. purchasing a product on our website). Click here for more information about data analysis via the CleverReach newsletter: https://www.cleverreach.com/en/privacy-policy/ Processing of the data is based on your consent (art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time by unsubscribing to newsletter. Withdrawal of your consent does not prejudice the lawfulness of the data processed until that juncture. If you do not wish CleverReach to analyse data about you, you will need to unsubscribe to the newsletter. Please use the link in the newsletter to do so. Furthermore, you can also unsubscribe to the newsletter directly on the website.
We will store the data you give us to receive the newsletter until you unsubscribe. Afterwards, we will delete this data from our own servers and CleverReach’s servers without prejudice to data we store for other purposes (e.g. e-mail addresses for the members section). For more details, please see CleverReach’s data privacy regulations at: https://www.cleverreach.com/en/privacy-policy.
5. Analysis tools and advertising
We have enabled IP anonymisation on this website. As a result, before transmission to the US, Google will truncate your IP address within member states of the European Union or in other countries who have signed the Agreement on the European Economic Area. The full IP address will only be transmitted to a Google server in the US and truncated there in exceptional cases. On behalf of this website’s operator, Google will use this information to evaluate how you use the website, to compile reports on website activity and provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by Google Analytics from your browser will not be amalgamated with other data from Google.
You may object to cookies by selecting the appropriate settings on your browser, however, please note that if you do so you might not be able to use this website’s full functionality. You can also prevent capture of data generated by the cookie and relating to how you use the website (including your IP address) to Google and processing of this data by Google by downloading and installing the browser plugin under the following link: https://tools.google.com/dlpage/gaoptout?hl=en
Objection to data collation
Google Analytics’ demographics function
This website uses Google Analytics’ demographics function. As a result, reports can be drawn up on age, gender and interests of people who visit the website. This data stems from interest-based advertising from Google and visitor data from third-party providers. This data cannot be attributed to a particular person. You can disable this function at any time via the ad settings in your Google account or prohibit capture of your data by Google Analytics as stated in the clause on objecting to data capture.
Data privacy information regarding participation in Syserso Networks Academy events
The data controller pursuant to art. 4 (7) of the General Data Protection Regulation (GDPR) for the data processing outlined below is Syserso Networks GmbH, Ahrensburger Strasse 8, 30659 Hanover, Germany, phone: +49 (0)511 74 01 92-0.
Data protection officer
The following (external) data protection officer is responsible for ensuring data protection compliance: Althammer & Kill GmbH & Co. KG, Roscherstrasse 7, 30161 Hanover, Germany, phone +49 511 330603-90, email@example.com
Registering for and participating in events
If applicable, information about the employer
Organisational management of the events
Issuing certificates of attendance
Issuing test certificates
If applicable, invoicing the employer
Duration of storage
We only keep your data for as long as we need it:
We destroy attendance records as soon as the certificate of attendance has been issued.
We destroy detailed test results as soon as the test certificate has been issued.
We keep other data for 5 years. One of the reasons we do so, is to issue you with copies of certificates and, in the case of tests based on previous ones, to look up tests you have already passed.
We process your data in order to use your registration, in other words, pursuant to art. 6 section 1 lit. b) GDPR, to fulfil a contract.
We use Microsoft Teams to carry out online events. We have signed a contract with Microsoft as our processor pursuant to art. 28 GDPR.
You can find Microsoft Teams’ data privacy statement here.
You have the following rights regarding the personal data we have about you:
The right of access,
The right to rectification or erasure,
The right to restriction of processing,
The right to data portability.